Do I need to clean the gear before returning?

No. Light cleaning is included. Just return the gear dry and reasonably clean. Heavy damage or loss is deducted from the deposit.

What happens if gear is damaged?

Light wear is expected and included. Significant damage is deducted from your deposit. We will always discuss any deductions with you first.

Can I pick up gear same-day?

Yes, subject to availability. Reserve online first to guarantee availability, then pick up in store the same day.

Do you rent to trekking agencies?

Yes. We offer bulk rental discounts for trekking agencies. Contact us on WhatsApp for agency pricing.

What temperature sleeping bag do I need for Nepal?

For most Nepal teahouse treks you need a sleeping bag rated to -10°C comfort. For high-altitude and winter treks, consider -15°C or -25°C bags.

Do you sell gear or only rent?

Both. Every product page shows both the buy price and rental price. Choose what works best for you at checkout.

How do I rent trekking gear?

Browse our shop, select your items, choose your rental dates, and add them to cart. At checkout, enter your delivery details — we deliver to your hotel in Kathmandu or Pokhara free of charge.

Can I rent trekking gear in Kathmandu?

Yes. We rent down jackets, sleeping bags, trekking poles, duffel bags and full gear packages from our Thamel shop. You can reserve online and pick up in store or have gear delivered to your hotel.

What is the security deposit?

Each rental item requires a refundable security deposit, shown on the product page. The deposit is refunded in full when you return the gear in good condition.

Do you deliver equipment to hotels?

Yes. We offer free hotel delivery in Thamel, Lazimpat, Boudha, Durbar Marg and airport hotels in Kathmandu, and Lakeside and Damside in Pokhara. Select "Hotel Delivery" at checkout.

Can I rent gear for one day?

Yes — our minimum rental period is one day. Daily rates are shown on each product. For rentals of 7 days or more, the weekly rate applies automatically.

How early should I reserve gear?

We recommend reserving at least 3–5 days before your trek, especially during peak seasons (March–May and September–November). Same-day rental is possible in store subject to availability.